Network Notices

Phishing Email Alert

Nexicom is receiving reports of a phishing email being delivered to customers with the subject "Mailing Update" or "Need help with your Nexicom Email? Enhancements & bug-fixes", which were not sent by Nexicom. These emails are designed to attempt to gain access to your account and should be deleted immediately.

If you click on anything contained within the email, or have entered your credentials, Please contact our HelpDesk to re-secure your account.


June 9 2023 - Phishing email Alert

Nexicom is receiving reports of a phishing email being delivered to our customers reporting "Hold On E-Mails"
which was not sent by Nexicom. These emails are designed to attempt to gain access to your account and should be deleted immediately.

If you click on anything contained within the email, or have entered your credentials, Please contact our HelpDesk to re-secure your account.


Scam Emails – How to Protect Yourself

Scammers often use email to try to trick you into giving them your personal information. At Nexicom we make every effort possible to stop these emails from reaching our customers. Due to the types of scam emails currently being sent out some still slip through so the best defense is knowledge. Just as you would not immediately provide information to someone who calls you over the phone, if something seems fishy, the same is true about emails. Below is a link to a Nexicom article which can help you to identify these phishing emails and protect yourself and your data.

https://kb.nexicom.net/scam-emails/


Network Maintenance Window

Please be advised that our normal maintenance window is on Tuesdays from 2:00am until 6:00am and Fridays from 2:00am until 6:00am. Any network maintenance that needs to be performed outside of these times will be posted here on our website under Network Notices.

Thank you.