Employment

Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. We are looking for individuals with enthusiasm and integrity who will deliver the latest technology with personal care to our customers.

Nexicom is currently seeking a Part-time Technical Support Representative.

Position Overview:

Nexicom offers a fast paced, high energy, customer centered work environment. We offer:

Competitive wages starting at $19.00
Positive work culture
Yearly performance reviews
Access to courses and training for continual learning and development

The successful candidate will be responsible for the following:

Trouble Shooting customers Internet connectivity issues
Assisting all customers with account inquiries at the counter, over the phone or via e-mail
Taking applications for new services and keep customer history current
Inputting new customer billing and payment information into billing systems for basic services as required
Providing back up to the Support Team with regards to data entry of telephone programming codes, preparing trouble tickets and locate requests
The position requires a well-spoken, articulate, pleasant-mannered and flexible, individual with effective listening and analytical skills who delivers excellence in customer service with a professional approach to customers and staff
The successful candidate will be required to work amongst our 3 locations, Millbrook, Peterborough and Lakefield. Qualifications:
Minimum entry level post -secondary education with some specialization in computers and the internet. (wireless, DSL & Cable)
1 to 2 years of previous experience in an office environment using business tool
Excellent customer service and problem-solving skills
A positive, friendly attitude with the willingness and ability to assist our customers and promote our services
Ability to learn and share information with others and able to work in a team environment a must
Ability to work in a fast-paced environment, while effectively managing multiple tasks
Experience in a structured team environment. Help Desk experience is an asset
Data entry, PC repair and maintenance
Experience setting up WIFI and Email on mobile devices
Working knowledge of Windows OS from Windows XP to Windows 10, Apple OS knowledge is an asset
Internet and Basic Networking knowledge is an asset
Working knowledge of the Internet, Internet technologies, and technological/industry trends, as well as personal computers, e-mail and operating systems, dial-up and high-speed Internet connectivity
Familiarity with trouble reporting systems a huge asset
If you have what it takes to WOW us and our customers with your service abilities, we would love to hear from you.

If you have the qualifications, please submit your resume and cover letter.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Benefits:

Company events
Employee assistance program
On-site parking

Flexible language requirement:

French not required

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Ability to commute/relocate:

Millbrook, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2025-05-16 hr@nexicomgroup.net

Qualified applicants may forward their resume before May 16^th, 2025 at 4:00pm to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.

Nexicom is a local Telecommunications provider with over 125 years of experience.

We need an enthusiastic individual to fill the position of Social-Media and Digital Marketing Specialist.

Key objectives of this position, is to develop and execute brand marketing programs and plans to meet financial targets and increase profitability of the supported businesses ( Nexicom Inc., Nexicom Systems and Lansdowne Telephone) The successful candidate will have traditional and digital marketing know-how and play an important role in supporting the development and execution of marketing strategies and plans that support annual targets and long-term strategies. Your ability to oversee multiple priorities and manage relationships with internal and external stakeholders will be a key measure of success.

Position Overview:

Nexicom offers a fast paced, high energy, customer centered work environment. We offer:

Competitive wages starting at $20.50/hr
Positive work culture
Excellent company benefits including both Health and Dental
Matched Pension Plan
Yearly performance reviews
Access to courses and training for continual learning and development

Primary responsibilities may include:

Improve our online presence through various social media platforms such as Instagram, Facebook, LinkedIn, Twitter, etc.
Build, implement and monitor the success of specific social media campaigns and strategies to drive sales & marketing
Develop video & photo content for websites and social media
Write, design and distribute weekly marketing email blasts
Document on a weekly basis all digital marketing activity from previous week
Writing marketing copy for print, digital and social platforms
Set up email campaigns
Update website content
Staying on top of production and creative deadlines, media placements, etc.
Research consumer and digital trends to provide recommendations
Networking/ community functions
Trade Shows and other promotional events
Internal communications for Marketing department
Competitive analysis
Tracking and correspondence with corporate sponsorships
Marketing Campaign development
Media buys
Direct mail programs
Coordination of production and print promotional material,
Develop and implement social media strategies to stigmatise the company and increase brand awareness

Requirements:

Formalized and recognized post-secondary Education in Marketing or Equivalent experience
Demonstrated ability in self-motivation with the ability to work with limited supervision
Effective interpersonal and communication skills
Demonstrated ability to multi-task and meet deadlines
Proficiency with MS Office Programs.
Proficiency with all Social Media platforms and Analytics
Proven experience in managing social media platforms for businesses or organizations
Strong understanding of digital marketing principles and best practices
Proficient in photography, video editing, and graphic design software/tools
Excellent written and verbal communication skills, with a keen eye for detail and proofreading abilities
Familiarity with e-commerce platforms and experience in creating content for online sales
Ability to conduct research on industry-related topics to inform content creation strategies

Job Types: Full-time, Permanent

Pay: $20.50-$27.50 per hour