Employment

Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. We are looking for individuals with enthusiasm and integrity who will deliver the latest technology with personal care to our customers.


Technician

Nexicom is a leading Communications service provider in Central Ontario.  We provide the latest technology...with a neighbourly touch.  We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.  We are currently seeking a:   Technician (Field)
The successful candidate will be responsible for all aspects of the installation, repair, locating and maintenance of communication services and products while engaging in customer contact and promotion of Nexicom services.  The candidate will also be required to read plans, perform cable splicing of both copper and fibre and identify colour coded wires.  This position requires working in adverse weather conditions, climbing on poles/ ladders, kneeling/bending, and working in confined spaces. The job entails driving throughout assigned geographic areas and reports directly to the Manager of Plant Operations.

Qualifications:

• College diploma specializing in Telecommunications or equivalent

• Ability to move and handle heavy loads (ladders, cable reels, test sets)
• Valid driver’s license (class G) with a clean driving record-DZ/ AZ would be an asset
• Knowledge in safe operations of equipment.
• Commitment to delivery of superior customer service and the ability to communicate in a clear and professional manner
• Ability to work independently with little or no supervision.

 

Qualified applicants may forward their resume before 4pm May 31, 2018 to:hr@nexicomgroup.net

 

Nexicom offers a professional, friendly work environment which encourages learning and growth with a positive attitude.  We are looking for individuals with integrity who will deliver the latest technology with personal care to our customers.

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.

Customer Service Representative

~~Nexicom is looking for an enthusiastic individual that is willing to give Exceptional Customer Service, to fill a One Year full time contract position. ~

 
Duties (include but not limited to):
• Answer inbound calls and place outbound calls to customers while adhering to policies and procedures
• Address customer complaints and respond to difficult inquiries
• Process new accounts and update customer information as required
• Schedule pick- ups for customer accounts
• Ensure customer retention and satisfaction
• Provide customers and internal groups with effective and efficient customer service support
• Proactively manage and resolve customer satisfaction issues

Requirements:
• Customer service/inside sales experience
• Demonstrated ability in self-motivation with the ability to work with limited supervision
• Effective interpersonal and communication skills
• Demonstrated ability to multi-task and meet deadlines
• Ability to work well within a team environment
• Proficiency with MS Office Programs
• above average keyboarding skills

*College Diploma or Certificate
*Must have a valid Police Check

~~To Apply:
If you are interested in this position and meet the stated qualifications, please forward your resume and cover letter to hr@nexicomgroup.net.  Please state in your subject line Customer Service Contract Position.

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.